Shipping policy

Order Processing Time All physical item orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note: Personalized or custom-made items may require an additional 2-3 business days for production before shipping.

Digital Products Digital designs, fonts, and other digital downloads are delivered instantly. You will receive an email with a download link immediately after your payment is processed. No physical item will be shipped for digital purchases, and shipping fees do not apply.

Domestic & International Shipping Rates Shipping charges for your order will be calculated and displayed at checkout. We ship both domestically within the UK and internationally.

• UK Standard Shipping: [Örn: 2-4 business days - £3.99 or Free over £50]

• International Standard Shipping: [Örn: 7-15 business days - Calculated at checkout]

Customs, Duties, and Taxes Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Vouzle is not responsible for these charges if they are applied. They are solely your responsibility as the customer.

Order Tracking When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become active in the carrier's system.

Lost or Damaged Items If you haven’t received your order within [Örn: 20 days] of receiving your shipping confirmation email, or if your order arrives damaged, please contact us immediately at [Destek E-posta Adresin, örn: support@vouzle.com] with your name, order number, and a photo of the item’s condition. We address these on a case-by-case basis and will work with you to find a satisfactory solution.